Frequently Asked Questions
Gift Boxes & Personalization
The Artisan Gift Boxes creates luxury gift boxes for businesses and individuals. Our collection includes corporate gift boxes, client appreciation gifts, employee recognition gifts, Texas gift baskets, holiday gifts, birthday gift boxes, wedding welcome gifts, wellness gift boxes, coffee gift boxes, and thoughtful gifts for every occasion. We also offer ready-to-ship, semi-custom, and fully custom gifting solutions.
Yes. You can personalize one of our signature gift boxes by selecting products, adding your logo, choosing branded packaging, or including a personalized message. For larger projects, we also create completely custom gift boxes designed specifically for your company, event, or recipients.
Yes. Our Build Your Own Gift Box experience lets you create a personalized gift by selecting your favorite artisan products. Choose from gourmet foods, coffee and tea, spa essentials, home goods, Texas favorites, and more to create a gift that's uniquely yours.
Absolutely. We work with businesses of all sizes to create memorable corporate gifts for clients, employees, conferences, events, onboarding, holiday gifting, customer appreciation, and executive gifting. Whether you need one gift or thousands, we'll help create a thoughtful gifting experience that reflects your brand.
Yes. Our Texas Collection features artisan products made throughout Texas, including gourmet foods, snacks, sauces, coffee, sweets, and locally crafted gifts. These gift boxes are perfect for client appreciation, relocation gifts, conferences, weddings, welcome gifts, and anyone wanting to share a taste of Texas.
Ordering & Shipping
We proudly ship gift boxes throughout the United States. Whether you're sending a single gift or coordinating a nationwide corporate gifting campaign, we make the process simple with reliable UPS shipping and personalized service.
Shipping rates are calculated at checkout based on your delivery destination and the size of your order. We offer competitive nationwide UPS shipping rates, and larger corporate projects may qualify for customized shipping solutions.
Many of our ready-to-ship gift boxes can be prepared quickly and ship as fast as same day. Custom and corporate orders vary depending on the project, but we'll provide a timeline during the planning process. During the holiday season, we recommend placing larger orders at least three weeks in advance.
Yes. We can ship individual gift boxes nationwide to employees, clients, event attendees, family, and friends. We also offer bulk shipments to offices, hotels, conference venues, event locations, and multiple recipient addresses.
Yes. We offer local hand delivery for qualifying orders in the Austin, Dallas, Houston and San Antonio and can coordinate bulk deliveries for corporate events, conferences, hotels, and special occasions. Contact us for custom delivery options.
Personalization & Corporate Orders
Absolutely. Every gift box includes the option to add a complimentary personalized message. For corporate and custom projects, we also offer branded inserts, welcome letters, and custom printed notecards.
Yes. Our fully custom gifting service includes product sourcing, custom packaging, branded merchandise, custom printed inserts, branded ribbons, logo sleeves, and personalized presentation designed specifically for your company or event.
Returns & Customer Support
Because many of our gift boxes contain perishable food products and personalized items, we cannot accept returns on most orders. If there's an issue with your order, please contact us, and we'll do everything we can to make it right.
If your gift arrives damaged or if there's an issue with your order, please contact us within 48 hours of delivery. Including photos of the package and contents helps us resolve the issue as quickly as possible.
If a package is returned because of an incorrect or incomplete address, we'll contact you to arrange reshipment. Additional shipping charges may apply depending on the circumstances.
We're always happy to help. You can reach us by phone, email, or through the contact form on our website. Whether you have questions about an order, custom gifting, or a corporate project, we'll respond as quickly as possible—typically within one business day.
About The Artisan Gift Boxes
For more than 15 years, we've helped businesses and individuals strengthen relationships through thoughtful gifting. Every gift box is carefully curated with premium artisan products, luxury packaging, and exceptional attention to detail. Whether you're sending one gift or thousands, we make the process personal, effortless, and memorable from the moment it arrives.